Boiler Servicing and Maintenance in Newcastle upon Tyne

The point of a service is that you find the worn seal or the failing expansion vessel while the boiler is still working, rather than in the middle of a cold week when it has stopped. It is also the condition on almost every manufacturer warranty, so skipping one can cost you a free repair later.

On terraced streets the only practical flue terminal position is often the rear elevation over a back lane, which brings terminal clearances from openings and boundaries into play. It is the sort of thing worth settling at the quote rather than discovering with the old appliance already off the wall.

Late summer or early autumn. Booking then means any fault we find gets fixed before the heating is under real load, and appointment availability is far better than it is in December.

Northumbrian Water supplies this area largely from upland reservoirs, and the water that reaches you is soft. That is genuinely good news for a combi boiler, because the plate heat exchanger that makes your hot water is the part most vulnerable to scale, and soft water leaves very little of it. It does not make a scale reducer pointless, but it does mean we will rarely push one on you here. Northumbrian Water publishes hardness by postcode if you want to confirm your own supply.

Newcastle upon Tyne falls under Newcastle City Council for Building Control. A straight like for like boiler servicing does not normally need a separate building control application, because a Gas Safe registered installer notifies the work through the Gas Safe Register and you receive a Building Regulations compliance certificate. Where it does get more involved is if the property is listed or sits within a conservation area, because a visible external flue terminal can then need consent. If that might apply to your address, check with Newcastle City Council before the work is booked and we will work around whatever they say.

Yes, all of it, including Heaton, Jesmond, Gosforth, Byker and the streets around them. Parking on the inner terraced streets can mean carrying a boiler and materials in from a side street, so we allow extra time on those jobs rather than assuming a driveway.

For a landlord, yes. Gas appliances in a let property must be checked annually by a Gas Safe registered engineer and the tenant must be given a Gas Safety Certificate, often called a CP12. For an owner occupier it is not a legal requirement, but it is strongly recommended and is usually a warranty condition.

Yes. Alongside Newcastle upon Tyne we regularly carry out boiler servicing in Gateshead, Wallsend, North Shields and across the wider North East, so a job just outside the town boundary is not a problem.

All the common types and the major brands: combi boilers, system boilers and regular heat only boilers.

We explain what we have found, what it means for safety, and what it would cost to put right. Nothing gets done without your agreement. If an appliance is genuinely unsafe we are obliged to make it safe, and we will explain exactly why.