Boiler Servicing and Maintenance in Hexham

Typically forty five to sixty minutes, depending on the type and condition of the appliance. If we find something that needs attention we will tell you what it is and what it costs before doing anything.

The split is roughly stone built Georgian and Victorian townhouses through the conservation area around the Abbey, the Market Place and Priestpopple in the older streets and later estates toward Causey Hill, Hexham East and Corbridge Road further out. Hexham combines two constraints that rarely appear together. The conservation area limits what is acceptable on a visible elevation, and the solid stone walls of the older townhouses make a flue core a more considered job than it is on a modern cavity wall. Both are workable, but neither should be discovered on installation day.

Yes. Alongside Hexham we regularly carry out boiler servicing in Prudhoe, Consett, Morpeth and across the wider North East, so a job just outside the town boundary is not a problem.

Tyne valley winters are cold enough that we treat the condensate route as a design decision rather than an afterthought, terminating internally wherever the layout allows. Getting that agreed before anything is ordered is the difference between a tidy job and a compromise.

We explain what we have found, what it means for safety, and what it would cost to put right. Nothing gets done without your agreement. If an appliance is genuinely unsafe we are obliged to make it safe, and we will explain exactly why.

Northumbrian Water supplies this area largely from upland reservoirs, and the water that reaches you is soft. That is genuinely good news for a combi boiler, because the plate heat exchanger that makes your hot water is the part most vulnerable to scale, and soft water leaves very little of it. It does not make a scale reducer pointless, but it does mean we will rarely push one on you here. Northumbrian Water publishes hardness by postcode if you want to confirm your own supply.

The point of a service is that you find the worn seal or the failing expansion vessel while the boiler is still working, rather than in the middle of a cold week when it has stopped. It is also the condition on almost every manufacturer warranty, so skipping one can cost you a free repair later.

For a landlord, yes. Gas appliances in a let property must be checked annually by a Gas Safe registered engineer and the tenant must be given a Gas Safety Certificate, often called a CP12. For an owner occupier it is not a legal requirement, but it is strongly recommended and is usually a warranty condition.

Yes. Tell us when you book that something is not right, and we will allow time to diagnose and repair on the same visit rather than coming back.

Yes, the whole town, the Market Place and Abbey, Priestpopple, Hexham East, Causey Hill included. The centre’s narrow streets and restricted loading mean we plan the unload before the visit.